2016
(September)
COMMERCE
Paper: 102
(Organizational Behavior and Theory)
Full Marks – 80
Time – Three Hours
The figures in the margin indicate full marks for the questions.
1. (a) What are the features of organizations as a system? Why should organizations be studies from the perspective of systems approach? 8+8=16
Or
(b) Discuss about the Classical Organization Theory and New-classical Approach in organizational behavior. 8+8=16
2. (a) How do some peoples in organization acquire and exercise greater power than others? Explain the nature and significance of power relations in a large manufacturing concern. 8+8=16
Or
(b) “Weber suggested that to be effective and efficient as an organizational instrument, modern organizations required bureaucratic authority.” Do you agree with this statement? Give reasons. 16
3. (a) What do you mean by organization behavior? Discuss in brief the nature of organization behavior. 6+10=16
Or
(b) Discuss autocratic, custodial, supportive and collegial models of organization behavior. What are the situations under which these can be effective? 16
4. (a) Explain Maslow’s Need Hierarchy Theory with examples. 16
Or
(b) What do you mean by leadership style? How can leadership style be decided based on the use of power and authority? 6+10=16
5. (a) Define communication as a process. Discuss the steps for making communication effective. 6+10=16
Or
(b) “There seems to be little agreement on the components or criteria of organizational effectiveness.” Do you agree? Discuss. 16
