2017
(September)
COMMERCE
Paper: 102
(Organizational Behavior and Theory)
Full Marks – 80
Time – Three Hours
The figures in the margin indicate full marks for the questions.
1. (a) Define Organization? Discuss in brief the important typologies of organizations. 6+10=16
Or
(b) What do you mean by System and Contingency Approach? Make an Appraisal of Systems and Contingency Theory. 6+10=16
2. (a) What are the indicators of Power? Discuss the various ways of uses and outcome of Power. 6+10=16
Or
(b) Discuss the type of extent of authorities you would prefer to delegate as a manager. 16
3. (a) Discuss the determinants of Organizations give importance in understanding human behavior? 8+8=16
Or
(b) “Theory X and Theory Y are concerned with the nature of people”. How does the job situation affect the application of this theory? What are its implications?
4. (a) Make a comparison between Herzberg’s Two Factor Theory and Maslow’s Need Hierarchy Theory. 16
Or
(b) What do you mean by Control? Discuss about the behavioral implications of Control. 6+10=16
5. (a) What is Organizational Effectiveness? Explain the various approaches or models of organizational effectiveness. 6+10=16
Or
(b) How do you distinguish between Formal and Informal Communication? Explain how barriers to communication can be overcome. 8+8=16
