2020
BUSINESS STUDIES
Full Marks: 100
Pass Marks: 30
Time: Three hours
The figures in the margin indicate full marks for the questions
1. (a) Write one important objective of management. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 1
(b) What is a trade mark? Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 1
(c) In which year Govt. of India announced the New Industrial Policy? Â Â Â Â Â Â 1
(d) Write True or False:
1)Â Â Â Â Â Â Â Â Â Training is a systematic learning process. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 1
2)Â Â Â Â Â Â Â Â Â Setting the standard of performance is the first step in the control process. Â Â Â Â Â Â 1
3)Â Â Â Â Â Â Â Â Â Services can be stored.
4)Â Â Â Â Â Â Â Â Â Convenience products have a regular and continuous demand. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 1
5)Â Â Â Â Â Â Â Â Â ISI mark signifies Quality assurance on electrical goods. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 1
2. What is meant by recruitment? Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 2
3. What is meant by ratio analysis? Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 2
4. Write two features of Capital market. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 2
5. Write two differences between authority and responsibility. Â Â Â Â Â Â Â Â Â Â Â 2
6. State two importance of supervision. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 2
7. What do you mean by management by exception? Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 3
8. Outline three leading features of a good control system. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 3
9. Discuss three objectives of financial planning. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 3
Or
State the three decisions involved in financial management. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 3
10. What are the legal protections offered to consumers under The Consumers Protection Act, 1986?
Or
Who is an entrepreneur? Mention the functions of an entrepreneur. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 3
11. Explain any three rights ensured to consumers in India. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 3
Or
What do you understand by entrepreneurial attitude? Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 3
12. Discuss five principles of Management developed by Henry Fayol. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 5
13. Why co-ordination is considered as the essence of management? Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 5
Or
Explain the techniques of scientific management. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 5
14. How globalisation has affected business in India? Explain. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 5
15. Distinguish between functional structure and divisional structure. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 5
16. State five disadvantages of internal sources of recruitment. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 5
17. State five functions of Stock Exchange in India. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 5
18. What is publicity? Distinguish between advertising and publicity. Â Â Â Â Â Â 2+3=5
Or
Explain the functions of marketing. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 5
19. What do you mean by delegations of authority? What are its elements? Why delegation of authority is considered essential in management? Â Â Â Â Â Â Â Â Â Â Â 2+2+4=8
Or
What are the steps in the process of Organising? State four points explaining the importance of Organising. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 3+5=8
20. What is training? Explain any six off-the-job training methods followed by the organisations. 2+6=8
Or
Explain the importance of staffing. Distinguish between recruitment and selection. Â 5+3=8
21. Discuss four internal and external factors affecting capital structure decision of a company.         4+4=8
Or
What are the aspects of dividend decision? Explain six factors affecting dividend decision of a company. Â Â Â Â Â 2+6=8
22. What is SEBI? Discuss its functions. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 2+6=8
Or
Distinguish between money market and capital market. Explain the features of money market.    3+5=8